Waiter - ETM Sport London
Join ETM Sport London as a waiter: fast-paced, friendly service during live sport, supportive team, clear progression, and great staff benefits.
Role Overview:
At ETM Group, being a Waiter within ETM Sport London is a key front-of-house role in a fast-paced, high-energy hospitality environment. You’re not just serving food and drinks — you’re creating an engaging and enjoyable experience for guests, particularly during live sporting events and busy matchdays.
Across our ETM Sport London venues, our Waiters play an essential role in delivering efficient, friendly, and high-quality service at pace. Whether taking orders, serving food and drinks, or interacting with guests, you help create a lively atmosphere while ensuring service runs smoothly and professionally.
Working alongside your Head Waiters and management team, you will support service, manage your section, and maintain high standards across the floor. This is a hands-on role where energy, teamwork, and consistency are key to success.
If you thrive in a busy environment, enjoy being part of a team, and are passionate about delivering great service, this is an opportunity to grow within one of London’s leading hospitality groups.
Company Benefits:
• Competitive industry pay (based on salary & Tronc)
• Guaranteed 48 hours per week contract
• 50% discount for you and up to 5 friends at any of our venues
• Paid annual leave
• Pension
• Quarterly Incentive Scheme
• Generous employee referral scheme
• Discounted shopping at many high street stores
• Cycle to work scheme
• Access to Stream for better money management
• Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
• Group wide Learning and Development opportunities
• Complementary hot drinks in your venue
• Complementary meal on shift
• Your birthday lunch is on us
The Ideal Candidate Will Present:
• Experience: Previous experience in a waiting role within busy and dynamic environment.
• Guest Focus: You are friendly, approachable, and enjoy creating a positive guest experience.
• Energy & Pace: You are comfortable working in a fast-paced, high-volume environment.
• Service Delivery: You understand the importance of efficient service while maintaining quality and professionalism.
• Organisation: You can manage your section and stay organised during busy service periods.
• Resilience: You remain calm and focused under pressure, especially during peak trading times.
• Team Player: You work well with others and support your team to deliver smooth service.
• Positive Attitude: You bring energy, enthusiasm, and professionalism to every shift.
About Us:
ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, — we deliver exceptional food, drink, entertainment, and guest experiences across the capital.
From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge.
ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
- Department
- Front of House
- Role
- Waiter
- Location
- Goldwood
About ETM Group
It all started with a love of great hospitality.
After studying Law, Tom found himself living above a gastro pub and quickly fell in love with the energy, atmosphere and sense of community that great pubs can create. Inspired by the concept, he bought his first pub with a business partner in 2000 and transformed it into a gastro pub.
Meanwhile, Ed was building his own career after studying Finance in Bristol. When he joined Tom, the business began to take shape and together, they set out to create something special.
What started as a small, family-run business grew steadily year after year. As our ambition grew, so did our portfolio, with the opening of venues including The Botanist in Sloane Square, one of our first larger, food-led concepts.
We continued to grow, opening new venues while staying true to the entrepreneurial spirit and hands-on approach that had been there from the very beginning. A major turning point came in 2015 with the opening of Greenwood, which doubled the size of our team and marked an exciting new chapter for the business. We also began working with prestigious partners including Royal London House and The Montcalm, expanding our reach and creating even more ambitious hospitality experiences.
By 2024, it was clear that our growing business had evolved into two distinct hospitality offerings. To better reflect who we are and where we were going, we created ETM Collection and ETM Sport London.
Today, we are proud to continue growing while holding on to the passion, ambition and entrepreneurial spirit that started it all. From a single gastro pub to a diverse portfolio of venues, our story has always been driven by great people, and we are always looking for more talented people to become part of what comes next.